The Happy Teeth Leadership Team
Happy Teeth Support Services is 30 years in the making
We continue to operate our Happy Teeth Dental Clinic, located in the Metro Manila, Philippines region within a modern shopping mall. Our team consists of 5 associate dentists, 5 dental assistants, and front-desk receptionists. We have developed our strategy and tactical processes using the clinic as a testing ground for our innovative approach to BPO dental practice support. Many of our patients work in nearby BPO call centers and hold dental benefits from well-known insurance carriers, with whom we are accredited to provide a wide range of dental procedures. We understand the unique challenges and opportunities for growth that dental practitioners and business owners face, as well as the pain points involved in enhancing dental clinic efficiency.
Distinct from our clinic operations, Happy Teeth Support Services is strategically managed from our U.S. headquarters in Savannah, Georgia. Our US-based leadership team includes a seasoned dentist with 25 years of experience as a dental clinic practice manager for a large-scale dental organization. By maintaining management and sales stateside, we ensure local accountability and unmatched accessibility, allowing our experts to provide virtual dental support and be ready to meet our customers' specific requirements at a moment's notice.
Dr. Camila Canares-Price, DMD, President/CEO
Founded by practicing dentist Dr. Camila Canares-Price, DMD of Savannah, GA, our core value proposition lies in the seamless integration of expert dental knowledge through BPO dental practice support, complemented by guaranteed 24/7 virtual dental support. She is a leader in the movement to enhance dental clinic efficiency and productivity in the US by intelligently outsourcing virtual-ready back-office administrative tasks and select digital clinical functions. By securely 'lifting and shifting' these roles to the English-speaking Republic of the Philippines, her virtual BPO model significantly reduces labor costs and creates substantial economies of scale for clinic management in the USA. Dr. Canares-Price, DMD, is a continuous learner who still practices, most recently attending the Florida Dental Association convention. She is currently the owner and operator of her fourth clinic, the Happy Teeth Dental Clinic in Metro Manila, Philippines.
Ms. Cherry Alberty, Chief Operating Officer
Cherry Alberty serves as our Chief Operating Officer, located in our US Headquarters office. With over 30 years of experience in IT and Operations at a major US-based cruise ship company, she brings a wealth of expertise. Her skills include driving strategic growth, leading cross-functional teams, and managing complex projects, all while enhancing dental clinic efficiency through effective BPO dental practice support. Known for her strong ability to translate vision into actionable plans across the enterprise, Cherry oversees our day-to-day US operations, customizing processes for our clients, and fostering a culture of operational excellence with Lean Six Sigma Process Management and ISO-9001:2015 Quality Management. Additionally, she manages IT support and the call center team in the Philippines, which reports directly to her, ensuring seamless virtual dental support.
Richard Price, Executive Vice President
Mr. Richard "Rick" Price, MBA, MPA, PMP is the Executive Vice President at the US headquarters of Happy Teeth Support Services, where he specializes in BPO dental practice support. With a 35-year career in providing management and IT solutions to corporate and government customers across the USA, Europe, and Asia, primarily in the healthcare sector, he has significantly contributed to enhancing dental clinic efficiency. Mr. Price has offered sales, project, and operational leadership globally, working with numerous US, European, and Australian companies that benefit from lower costs by outsourcing software development and back office operations to Southeast Asia. He provides daily strategic advisory and tactical guidance for operations to the leadership team and is a hands-on problem solver, also leveraging virtual dental support to streamline processes.